Legal information
Privacy, terms, disclosures & complaints
Plain-language summaries of how we work. Full legal documents are being finalised with qualified counsel before launch.
Last reviewed by the Moldova Dental Journey coordination team. Clinical statements are general information, not medical advice.
Draft — pending legal review. The company's legal entity, registered address and jurisdiction will be published here once confirmed. These summaries describe our intended practices and will be replaced by reviewed documents before we process any patient inquiries.
Company details
Moldova Dental Journey is a proposed brand name; trademark and domain availability are being verified. Legal entity, registration number, registered address and responsible person: to be published before launch.
Privacy notice
- What we collect: the minimum administrative information needed to coordinate your inquiry — name, contact details, country, language and the type of treatment you are interested in.
- Health information: shared with a partner clinic only with your explicit permission, and handled under safeguards reviewed for that purpose.
- Legal frameworks: Moldovan data-protection law, the EU GDPR where applicable, and relevant US and Canadian privacy and consumer-protection laws.
- Your rights: you can ask to access, correct or delete your data, or withdraw consent, at any time.
- Retention: we keep inquiry data only as long as needed to coordinate your journey and meet legal obligations.
- No third-party trackers by default: this website loads no advertising cookies and no externally hosted fonts.
Terms of service
- We provide information and optional non-clinical coordination. We do not provide dental or medical services.
- All clinical services are provided under a separate agreement between you and the treating clinic, which is responsible for diagnosis, treatment, consent, prescriptions and clinical follow-up.
- Coordination fees, what they include and cancellation terms are agreed in writing before any paid service begins.
- Information on this website is general and educational and is not a substitute for professional advice.
- Travel services provided by third parties are subject to their own terms.
Commercial disclosures
- Partner clinics may pay us fixed monthly subscription fees for defined services such as profile management, digital tools and reporting.
- We do not take percentage commissions on dental treatment fees.
- Clinic ordering uses transparent, published criteria — never undisclosed payments.
- Any sponsored placement will be clearly labelled as sponsored.
- Reviews are authentic and voluntary; we do not publish fabricated testimonials or misleading before-and-after photographs.
Complaints procedure
- About our coordination service: contact us through the contact form. We acknowledge every complaint and aim to respond in full within a set timeframe that will be published at launch.
- About clinical care: raise it with the treating clinic, which is responsible for clinical complaints. We will help you reach the right person and keep a record of the issue.
- If unresolved: we will tell you which external body — such as the relevant professional or consumer-protection authority — you can escalate to.